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frequently asked questions

Shipping Information

United States
Flat Rate Shipping: we ship via USPS Flat Rate Priority Mail and are currently offering customers a flat rate of $8 per order. 

Free Shipping on Orders over $100: we're proud to offer free standard shipping on any order over $100 for the lower 48 states. 

Free Pick Up In-Store: buy online and pick up in store. Orders will be ready for pick up in just two hours if your order is placed before 2pm local time. We’ll let you know when your order is ready for pickup.

Returns & Exchanges

Please make your selections carefully, because we do not accept returns except in the case of defective merchandise or our own errors. Please contact us immediately, if such an error occurs, so that we can correct the problem! No returns for any reason without our consent.

Class Policies

Basic Supplies: 

Cutting Mat & Rotary Cutter
Ruler(s)
Marking Pencil
Sewing Machine & Attachments/Feet. (Cleaned & Oiled, New machine needle of appropriate size & type, extra filled bobbins) 
Scissors
Pins, Seam Ripper, and Other Basic Supplies
Quality Sewing Thread

Note: Please label all of your supplies to prevent loss. 

Other Supplies: 

  • All class attendees must have a legal copy of the class pattern/book to participate.
  • Absolutely no photocopies allowed in class and no sharing of patterns or books.
  • A class supply list will be supplied to you at time of class enrollment.
  • Save 10% on required class supplies (those listed on supply list). 

Class Fees:

  • The class fee must be collected when you sign up for the class to guarantee your seat.
  • Each fee is listed next to class info.
  • Class fee DOES NOT include supplies unless specified in written class description. 
  • If needed: A sewing machine may be used for class; rental fee of $5.00/day.

Cancellation:

  • If you cannot attend a class for which you have registered, you must let us know 72 hours prior to class time. 
  • We will be happy to refund your class fee and/or register you in another class.
  • A "no-show" or cancellation after the 72 hour allowance of the class will result in a forfeiture of class fee.
  • A minimum of 3 - 4 students is required for class, unless otherwise stated. 
  • If this requirement is not met, instructor reserves the right to cancel class and you will be refunded the class fee.
  • There are no refunds on class fees for "Special Event" teachers/classes within 30 day of class date unless we call fill your spot with another person.  
  • NO EXCEPTIONS! 

Class Time:

  • All class participants are asked to show up 15 minutes prior to class and ready to get started.
  • All class participants are asked to turn off cell phones, emergency calls can be made and/or received through the shop phone.
  • Please do not wear perfume to class due to allergies of others.

Class Participants: 

  • Students must be at least 16 years of age unless otherwise stated in class listing.

How To Rate Your Skill Level

Beginner

  • I have little or no experience with quilt making or sewing. 
  • I have some knowledge of using my sewing machine.

Advanced Beginner 

  • I have experience with a rotary cutter and piecing and/or have basic sewing skills and knowledge.
  • I have made several quilts or garments. 
  • I have a good working knowledge of using my sewing machine.

Intermediate

  • I am comfortable with interpreting patterns and designs and have made several quilts or garments.
  • I have a good working knowledge of using my sewing machine.

Advanced

  • I am comfortable with all levels of designing, sewing and creating quilts or garments. 
  • I have excellent working knowledge of using my sewing.